Raise a concern

About Sumthing
Published on
July 3, 2023

We are committed to transparency and accountability in all our restoration projects. We have a robust framework in place, and our dedicated team is continuously working to improve project monitoring. However, we understand that, despite our best efforts, something might occasionally slip through the cracks.

That's where you come in. We value your input and believe in the power of community collaboration. If you ever have a concern about the integrity of any nature restoration project on our platform, we want to hear from you. Your voice matters, and it can make a difference in maintaining the highest standards of project implementation.

How to Raise a Concern

  1. Reach out: if you have any doubts or questions about a specific project, don't hesitate to contact us. You can reach our support team at concerns@sumthing.org
  2. Share details: to address your concern effectively, provide as much information as possible. Include the project's name, location, and any specific details you find concerning, ideally with evidence or argumentation. Your input will help us conduct a thorough investigation.
  3. Confidentiality: we understand that raising a concern might be sensitive. Rest assured that your identity and personal information will be kept confidential during the investigation process.

What Happens Next

  1. Investigation: After receiving your concern, our team swings into action. We conduct a thorough investigation, reaching out to project partners and relevant stakeholders to gather all the necessary information.
  2. Follow-up: We keep you informed throughout the investigation process. Our goal is to ensure transparency and provide updates on the actions we take to address your concern.
  3. Measures: If we identify any issues during the investigation, we take prompt corrective actions. Our commitment to nature restoration means ensuring that projects meet the highest ethical and environmental standards.

You Can Make a Difference

So, if you ever have a concern, don't hesitate to speak up. Together, we can make nature restoration a success story for our planet!

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